The truth and reality is that I had no idea Jeff Haden was a thing. Turns out he writes about some neat stuff!
To that end, he had a good trip home not too long ago:
By way of explanation… Jeff felt the need to “diss” (not a big fan of that word, but it fits) Delta a little.
Reality is that when we’re at work, doing work things, the Company is actually very protective of the team. Jeff could have gotten my name on the day of the flight… and I’m not really hard to find after that… but since that didn’t happen… as they say, it just gets complicated. That’s the world we live in!
In the flying business, as well as business in general, here in the Information Age, you never know when the next “Insta-Post” may go virally negative, so protection of potentially sensitive info is the result. Regardless, it wasn’t long ago that little exchanges like the one Jeff wrote about were commonplace. As a matter of fact, I think they still are pretty regular… but we’ve all just gotten a little “too busy” to catch them when they happen.
So… thanks for the visit and kind words, Jeff. All the best to you and yours. Hope to see you out on the road again soon.